Terms & Conditions

Company Name: LUMINHUB SDN. BHD.
Website: https://luminhub.shop
Email: luminhub@outlook.com
Address: 345C, JALAN KENANGA 29/9, BANDAR INDAHPURA, 81000 KULAI, JOHOR, MALAYSIA

Definitions

“Company” refers to LUMINHUB SDN. BHD.
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the LUMINHUB SDN. BHD., accessible from https://luminhub.shop
“You” means the individual or legal entity using the Service.

1. Acceptance of Terms

By using the Service, You agree to these Terms. If not, please do not use the Service.

2. Eligibility

You must be at least 18 years old or have parental consent.
Provide accurate and complete order information.

3. Product Information

We aim for accurate descriptions and images.
Colors may vary due to display differences.
Prices and availability may change without notice.

4. Orders and Payment

All orders are subject to acceptance and availability.
Payments are processed securely.
We may cancel orders for suspected fraud or incorrect pricing.

5. Shipping and Delivery

We only ship within Malaysia, free of charge.
Delivery within 7 business days.
No overnight or same-day delivery is available.
See our Shipping Policy for more details.

6. Returns and Cancellations

Returns accepted within 30 days for unused items in original condition.
Cancellations must be made within 12 hours; shipped orders cannot be canceled.
See our Refund & Returns Policy for details.

7. Intellectual Property

All content is owned by the Company and protected by law.

8. Limitation of Liability

We are not liable for indirect or consequential damages or misuse of Goods.

9. User Responsibilities

Do not use the Service for illegal purposes.
Do not transmit malicious code.
Keep your account details secure.

10. Modifications to Terms

We may update these Terms at any time. Continued use means acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Disputes shall be handled by Malaysian courts.

12. Contact Information

📧 Email: luminhub@outlook.com
📍 Address: 345C, JALAN KENANGA 29/9, BANDAR INDAHPURA, 81000 KULAI, JOHOR, MALAYSIA

Terms & Conditions