{"id":1517,"date":"2026-05-24T13:53:30","date_gmt":"2026-05-24T13:53:30","guid":{"rendered":"https:\/\/luminhub.shop\/?page_id=1517"},"modified":"2026-05-24T13:53:34","modified_gmt":"2026-05-24T13:53:34","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/luminhub.shop\/?page_id=1517","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Definitions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For the purposes of this Disclaimer:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u25cf \u201cCompany\u201d (referred to as either \u201cthe Company\u201d, \u201cWe\u201d, \u201cUs\u201d or \u201cOur\u201d in this Disclaimer) refers to LUMINHUB SDN. BHD.<br>\u25cf \u201cGoods\u201d refers to the items offered for sale on the Service.<br>\u25cf \u201cOrders\u201d means a request by You to purchase Goods from Us.<br>\u25cf \u201cService\u201d refers to the LUMINHUB SDN. BHD., accessible from luminhub.shop<br>\u25cf \u201cYou\u201d means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Thank You for visiting and shopping with LUMINHUB SDN. BHD. This Shipping Policy explains how Orders are processed, shipped, and delivered when You purchase Goods through Our Service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an Order through the Service, You agree to the terms outlined in this Shipping Policy.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Coverage<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">LUMINHUB SDN. BHD. currently ships only within Malaysia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not offer international shipping services at this time. Orders with shipping addresses outside Malaysia will not be processed or fulfilled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping services are available to most residential and commercial addresses within Peninsular Malaysia and East Malaysia, subject to courier service coverage and accessibility.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Fees<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We are pleased to offer free shipping for all eligible Orders within Malaysia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No additional shipping charges will be applied during checkout unless otherwise stated on specific promotional campaigns or special services.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Order Processing Time<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are generally processed after successful payment confirmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing times may vary depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product availability<\/li>\n\n\n\n<li>Order volume<\/li>\n\n\n\n<li>Public holidays<\/li>\n\n\n\n<li>Peak shopping periods<\/li>\n\n\n\n<li>Operational circumstances<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are typically prepared and processed within reasonable business timeframes before shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders placed on weekends or public holidays may be processed on the next business day.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Estimated Delivery Time<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery time is within seven (7) business days from the date the Order has been successfully processed and shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times may vary depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer location<\/li>\n\n\n\n<li>Courier availability<\/li>\n\n\n\n<li>Weather conditions<\/li>\n\n\n\n<li>Public holidays<\/li>\n\n\n\n<li>Peak delivery seasons<\/li>\n\n\n\n<li>Unexpected operational delays<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">While We aim to ensure timely delivery, delays may occasionally occur due to circumstances beyond Our control.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">No Overnight Delivery<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">LUMINHUB SDN. BHD. does not provide overnight delivery or same-day delivery services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All Orders are shipped using standard delivery methods only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are advised to place Orders in advance if Goods are needed for special occasions, birthdays, holidays, or events.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Confirmation<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Once Your Order has been shipped, You may receive a shipping confirmation notification or tracking information where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tracking availability may depend on the courier provider used for the shipment.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Delivery Address<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing complete and accurate shipping information during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recipient name is correct<\/li>\n\n\n\n<li>Contact number is accurate<\/li>\n\n\n\n<li>Delivery address is complete and valid<\/li>\n\n\n\n<li>Postal code and state are correctly entered<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">LUMINHUB SDN. BHD. shall not be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Failed Delivery Attempts<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If delivery cannot be completed due to unavailable recipients, inaccessible locations, or incorrect address details, the courier company may attempt redelivery according to their own procedures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may be contacted by the courier provider for additional delivery arrangements where necessary.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Damaged or Missing Packages<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If You receive a package that appears damaged during delivery, please inspect the package carefully upon arrival.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If any Goods are missing or visibly damaged, You are encouraged to contact Us as soon as possible with relevant order details and supporting information for assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Shipping Delays<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Although We strive to deliver all Orders within the estimated timeframe, certain delays may occur due to factors outside Our control, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Courier service disruptions<\/li>\n\n\n\n<li>Weather conditions<\/li>\n\n\n\n<li>High order volumes<\/li>\n\n\n\n<li>Public holidays<\/li>\n\n\n\n<li>Transportation issues<\/li>\n\n\n\n<li>Remote delivery locations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We appreciate Your patience and understanding in such situations.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Incorrect Shipping Information<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for ensuring that all shipping details submitted during checkout are accurate and complete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LUMINHUB SDN. BHD. is not responsible for Orders delivered to incorrectly provided addresses entered by customers during the ordering process.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Order Tracking<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Where tracking services are available, customers may use the tracking number provided to monitor delivery progress directly through the courier provider\u2019s tracking system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tracking updates may require time to appear after shipment confirmation.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Contact Information<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If You have any questions regarding this Shipping Policy or Your shipment, please contact Us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>LUMINHUB SDN. BHD.<\/strong><br>Website: luminhub.shop<br>Business: Kid Toys \u2014 Building Blocks, Puzzle, Baby Soft Plush, Learning Games<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Definitions For the purposes of this Disclaimer: \u25cf \u201cCompany\u201d (referred to as either \u201cthe Company\u201d, \u201cWe\u201d, \u201cUs\u201d or \u201cOur\u201d in this Disclaimer) refers to LUMINHUB SDN. BHD.\u25cf \u201cGoods\u201d refers to the items offered for sale on the Service.\u25cf \u201cOrders\u201d means a request by You to purchase Goods from Us.\u25cf \u201cService\u201d refers to the LUMINHUB SDN. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1517","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/luminhub.shop\/index.php?rest_route=\/wp\/v2\/pages\/1517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luminhub.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luminhub.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luminhub.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luminhub.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1517"}],"version-history":[{"count":2,"href":"https:\/\/luminhub.shop\/index.php?rest_route=\/wp\/v2\/pages\/1517\/revisions"}],"predecessor-version":[{"id":2177,"href":"https:\/\/luminhub.shop\/index.php?rest_route=\/wp\/v2\/pages\/1517\/revisions\/2177"}],"wp:attachment":[{"href":"https:\/\/luminhub.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}