Terms and Conditions

Definitions

For the purposes of this Disclaimer:

● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to LUMINHUB SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the LUMINHUB SDN. BHD., accessible from luminhub.shop
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Terms & Conditions

These Terms & Conditions govern Your use of the Service and the purchase of Goods from LUMINHUB SDN. BHD.

By accessing or using the Service, You agree to be bound by these Terms & Conditions. If You disagree with any part of these Terms, You may not access or use the Service.

These Terms apply to all visitors, users, customers, and others who access or use the Service.

Use of the Website

You agree to use the Service only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the Service in any way that violates any applicable laws or regulations.
  • Attempt to gain unauthorized access to any part of the Service.
  • Interfere with the proper functioning of the website.
  • Use the Service to distribute harmful software, spam, or malicious content.
  • Engage in fraudulent, abusive, or harmful activities through the Service.

We reserve the right to suspend or terminate access to the Service if We believe any user has violated these Terms & Conditions.

Products and Services

LUMINHUB SDN. BHD. offers kid toys and related products including:

  • Building Blocks
  • Puzzle Games
  • Baby Soft Plush
  • Learning Games

We strive to ensure that all product descriptions, images, prices, and information displayed on the Service are accurate and updated. However, We do not guarantee that all information will always be complete, accurate, or error-free.

Product images displayed on the Service are for illustration purposes only. Actual product colors, sizes, or packaging may vary slightly depending on device display settings or manufacturing updates.

We reserve the right to modify, discontinue, or limit the availability of any Goods without prior notice.


Pricing and Payments

All prices displayed on the Service are subject to change without notice.

By placing an Order, You agree to provide valid and accurate payment information. Payments must be completed before Orders are processed and shipped.

We reserve the right to refuse or cancel Orders if fraudulent or unauthorized payment activity is suspected

Orders

When You place an Order through the Service, You confirm that:

  • The information provided is accurate and complete.
  • You are authorized to use the chosen payment method.
  • You agree to comply with these Terms & Conditions.

After an Order is placed, You may receive an order confirmation email. This confirmation does not guarantee acceptance of the Order.

We reserve the right to refuse or cancel Orders for reasons including but not limited to:

  • Product availability issues
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Payment authorization failures

Shipping and Delivery

We aim to process and deliver Orders within reasonable timeframes.

Delivery times provided on the Service are estimates only and may vary depending on factors beyond Our control, including courier delays, weather conditions, or peak periods.

We are not responsible for delays caused by third-party delivery providers.


Return and Refunds

Returns and refunds are subject to Our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before making a purchase through the Service.

Intellectual Property

All content available on the Service, including but not limited to:

  • Logos
  • Product images
  • Website design
  • Graphics
  • Text
  • Icons
  • Branding materials

are the property of LUMINHUB SDN. BHD. or its content suppliers and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content from the Service without prior written permission from the Company.

User Content

If You submit reviews, comments, suggestions, or other content through the Service, You grant the Company the right to use, reproduce, and display such content for operational and promotional purposes.

You agree not to submit unlawful, offensive, defamatory, or harmful content through the Service.

Limitation of Liability

To the maximum extent permitted by applicable law, LUMINHUB SDN. BHD. shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • The use or inability to use the Service
  • Delays or interruptions in website operation
  • Errors or inaccuracies on the Service
  • Loss of data, profits, or business opportunities
  • Third-party services or delivery providers

Your use of the Service is at Your sole risk.

Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by LUMINHUB SDN. BHD.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that the Company shall not be held responsible for any damage or loss caused by Your use of third-party websites or services.

Privacy

Your use of the Service is also governed by Our Privacy Policy.

By using the Service, You consent to the collection and use of information in accordance with Our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms & Conditions or the use of the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon posting on the Service.

Your continued use of the Service following the posting of revised Terms & Conditions constitutes Your acceptance of those changes.

Contact Information

If You have any questions regarding these Terms & Conditions, You may contact Us:

LUMINHUB SDN. BHD.
Website: luminhub.shop
Business: Kid Toys — Building Blocks, Puzzle, Baby Soft Plush, Learning Games

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